Frequently Asked Questions
No. The jump should be clean when you get it. Bounce 'N' Fun cleans and disinfects after every rental using safe organic cleaners.
Bookings are fully refundable if you cancel your order at least 8 days prior to your rental date. If you cancel between 2-7 days prior to your rental you will be given a rain check that is good for 1 year. Cancellations less than 48 hours are not eligible for refunds.
Yes and no.(PLEASE NOTE * We do offer a 7% damage waiver) You are not responsible for normal wear and tear on our units. Seams may develop tears in high traffic areas over a period of time. If this happens please alert us at once so we can remedy the situation. If however, damage occurs due to failure to follow our safety rules or negligence (i.e. not turning off the blower in high winds) you will be responsible for all damages up to and including replacement of the unit/blower etc which can cost thousands of dollars. We don't want you or us to be in that situation which is why we have you sign and initial on all of our safety rules so that you can be the trained operator.
If you have any other questions, please feel free to call us any time at: 631-772-6122

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